Privacy Policy

Who we are

Duodel provides two-person furniture delivery services. Contact: support@duodel.co.uk.

Delivery tracking

When you track a delivery, your reference and postcode are sent securely to our delivery management system to retrieve your delivery status. We do not store your tracking searches on this website.

Enquiries

If you contact us, we use the details you provide only to respond to your enquiry and manage any resulting business relationship.

Website analytics

Our hosting provider records anonymous visitor statistics such as pages visited, referring site, country, browser, device type, page speed and errors. It uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

Maps

Where live tracking is shown, an approximate map is loaded from OpenStreetMap, which receives your IP address to serve the map.

Your rights

Under UK GDPR you may request access to, correction or deletion of your personal data. Contact support@duodel.co.uk.